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Privacy Policy
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Lloyds TSB Group Union is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect and hold information on members for two reasons: first to process their enquiries or membership applications and secondly to provide them with the best possible service.
We do not sell or otherwise provide members' personal information to other organisations for any purpose. We will disclose your personal information only if legally required to do so by a government or law enforcement agency.
The type of information we will collect about you includes:
- Your name
- Your address
- Your phone number
- Your email address
- Your bank details
We will never collect sensitive information about you without your prior consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracy we will delete or correct it promptly.
The personal information that we hold will be held securely in accordance with our internal security policy and the law.
We will not transfer your information outside the EEA (European Economic Area).
There are new E.C. Rules on the use of computer ‘cookies’ which mean we need to ask for your consent to send them to your computer.
Cookies are small files stored on your computer which hold information specific to your use of particular websites. In our case cookies allow the LTU server to store your preferences so that the next time you visit our site the pages are tailored to your preferences, without you having to express those preferences again. You can usually modify your browser to prevent this happening. The information collected in this way could be used to identify visitors to our site, although as a matter of strict principle we do not do so.
A good example of the use of a cookie would be that if you give us consent to store cookies on your machine now, we will not have to ask you again because our server will know from information stored in your cookie that consent has been given already.
In addition we may also use web server logs to evaluate our web site and discover for example which pages are most frequently visited. Information collected in this way will remain anonymous.
We may change this privacy policy from time to time. Any change will take effect once the revised privacy policy is available on the ltu.co.uk home page.
If you have any questions/comments about privacy, please email 24hours@ltu.co.uk
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