Newsletters: Telephony
Direct Channels Announces Closure of HBOS Chester Contact Centre & Further Job Losses
Date: 30th Jun 2010 | Size: 223K
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Direct Channels: Harmonisation of Pay & Grading
Date: 27th May 2010 | Size: 200K
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Glasgow Telephony Gives Scrooge A Run For His Money!
Date: 21st Dec 2009 | Size: 716K
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Bank Launches Contact Centre Closure Programme
Date: 30th Nov 2009 | Size: 271K
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Bank To Close Brighton Call Centre With Loss of 410 More Jobs
Date: 30th Nov 2009 | Size: 280K
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Quality Assurance & Quarterly Bonuses
Date: 25th Nov 2009 | Size: 188K
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Balanced Scorecards & Performance Reviews: Don’t Get Caught Out
Date: 20th Nov 2009 | Size: 842K
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Telephony Lifestyles: LTU Advice For Members
Date: 15th Jun 2009 | Size: 75K
Over the past week, most PhoneBank Staff will have received a Variation Letter from the Bank detailing changes it would like to make to each member of staff’s contract as a consequence of Telephony’s new Lifestyles Working Patterns.

It is essential that all staff receiving the Variation Letter - including those satisfied with the new Working Patterns they have been allocated - check the letter carefully to ensure that they are happy with its content.
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Direct Channels: Reorganisation & Redundancies
Date: 21st May 2009 | Size: 1.03M
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