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Further 150 Scottish Widows Jobs Offshored to India
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Date: 5th Jul 2006
Scottish Widows has announced that a further 150 processing roles will be offshored to India by the end of 2006.
All of the roles that will be offshored are based at Dalkeith Road in Edinburgh. Scottish Widows has said that the first transfer of work to India will start in August, with the remainder of the work phased throughout the rest of the year and early part of 2007.
Scottish Widows have guaranteed that there will be no redundancies as a result of this further round of offshoring and that any reductions in staffing levels will be achieved by releasing agency staff, normal staff turnover and a reduction in overtime. In addition, Scottish Widows has again reaffirmed its policy, agreed at the Scottish Widows Executive Board, that no telephony or direct customer contact work, which covers approximately 80% of staff in the Customer Services Division in both Edinburgh and Chatham, will be offshored.
Mark Brown, Assistant General Secretary, said that "Whilst we welcome Scottish Widows commitment to redeploy all displaced staff in Edinburgh, the need to do so in the first place, simply because jobs are being exported abroad to cut costs and save money, is the unacceptable face of globalisation. If Scottish Widows is committed to growing its business, which we know it is, then it has an economic responsibility to ensure that increased employment opportunities are created in the UK economy, from which it derives that growth in business, rather than the Indian economy, from which it derives no business."
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