Effective Levels to be Introduced in Credit Operations
Date: 17th Oct 2004
A new performance and reward structure called ‘Effective Levels’ will form an integral part of the business transformation programme currently taking place within Credit Operations.

The Bank claims that the Credit Operations programme is an attempt to develop the business, whilst addressing long–standing recruitment and retention difficulties, by utilising the development and reward capabilities that ‘Effective Levels’ offer.

The Credit Operations version of ‘Effective Levels’ will define and measure:

• Core Ability
• Behaviours
• Performance
• Qualifications

Nick Holt, LTU Assistant General Secretary, said “Our negotiations are well underway, and an initial assessment will be made in October 2005 with performances being reviewed over the following 3 months with any salary changes taking place in April 2005”.
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