Working Hours Review
Date: 17th Oct 2004
Telephony is looking at what changes, if any, it can make to work parameters to allow a closer fit between what it sees as work demands and staff supply.

The Bank says that, typically, it experiences problems:

• between 4pm and 8pm
• on the first and last weeks of the month
• during school holidays
• at weekends.

The Bank has told LTU that in order to assess its options, it wants to survey staff on their existing work patterns and preferences. LTU has made the point that whilst this may seem quite reasonable, the important question is what protections will be made available to staff who are quite happy working the patterns they are on now but who, for whatever reason, are unwilling or unable to change?

LTU has a clear understanding with the Bank that where an employee has worked on the same work pattern for more than six months, that pattern may not be changed without agreement and that changes to contracted hours, in this case parameters, should be purely voluntary.

Members of staff are under no obligation to discuss or provide any reasons for not wanting to change their hours.

The Bank must adhere to that policy in implementing any future changes in work patterns.
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