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Jobs to India – C&G to move another 250 jobs in 2005
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Date: 9th Nov 2004
In March 2004 LTU reported C&G’s intention to pilot the transfer of work to India. At that stage the pilot was expected to start in October and involve 50 staff. LTU commented then that it expected the pilot to simply lay the ground work for a substantially bigger transfer of work to India beyond 2004; eventually affecting many hundred if not thousands of C&G staff.
Despite the fact that the pilot has not even started yet C&G has told LTU that a further 250 roles in addition to the 50 involved in the pilot will be transferred to India during 2005. The pilot itself is now expected to start in February 2005 and the additional 250 jobs will start to be transferred in the 2nd Quarter. It is expected that it will take until December 2005 to complete the transfer of all 250 additional roles.
The further 250 jobs C&G intend to transfer will comprise, 50 from Tatchbrook Park, 100 from Barnwood and 100 from Mortgage Unit, Scunthorpe.
According to C&G the competitive pressures it now faces and the fact that its costs are now increasing faster than its income means it has to take immediate steps to redress the situation. The measures it intends to take include growing the business by building on its distribution advantages as part of the Lloyds TSB Group and developing its e-commerce capability, but reducing costs is the main driver. Central to its strategy for reducing costs is taking advantage of much lower staff costs that transferring work to India provides.
LTU does not agree. Whilst we support the other measures C&G intend to take, transferring UK jobs abroad is unacceptable and will of course be opposed by LTU.
C&G’s arguments also fail to address the reality of the biggest players in the mortgage market HBOS and Nationwide avowedly declaring that they will not be moving work abroad.

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