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Bank To Close Brighton Call Centre With Loss of 410 More Jobs
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Date: 30th Nov 2009
The Bank has today announced its intention to close its Contact Centre at Sussex House, Brighton on 28th May 2010 with the loss of 410 Telephony jobs. It is also possible that a further 76 jobs at Personal Lending Department (PLD) - also based at Sussex House - will be moved out of Brighton.
This is the latest of several blows the Bank has inflicted on Brighton jobs over recent months, the last being on 10th November when it said it would be cutting 220 jobs at its operation at City Park Hove.
The Bank has admitted that there are likely to be few staff who will be able to avoid being made compulsorily redundant.
Key Staff Issues
For staff at Sussex House, the key features of the Bank’s closure plans will be:
● Sussex House will close on 28th May 2010, with all 410 Telephony roles being made redundant.
● Most Telephony Staff are likely to be made compulsorily redundant. Though the Bank employs thousands more staff in the Brighton & Hove area, there will be limited opportunities for redeployment, since other areas are also cutting back on staff numbers. For example, earlier this month Group Operations said it would itself be cutting 220 jobs from its Collections & Recoveries operation in Hove.
● Personal Lending Department will move out of Sussex House sometime between the end of May and 15th October, with the Bank admitting that it may no longer remain operating from Brighton or Hove.
Whilst we assume it will remain located somewhere in West Sussex, there is of course the possibility of staff being required to travel a lot further to work than they do now.
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