Latest News
Jobs to India – C&G to move another 250 jobs in 2005
Date: 9th Nov 2004
In March 2004 LTU reported C&G’s intention to pilot the transfer of work to India. More Info >>
Jobs to India – Group Ops to move another 270 jobs in 2005
Date: 9th Nov 2004
In March we reported to members that Group Operations had decided not to transfer any further jobs to India this year. More Info >>
Group IT Appeals Procedure Update
Date: 4th Nov 2004
LTU and Group IT agreed to set up a joint Appeals Panel consisting of 2 LTU and 2 Group IT representatives to review all grading appeals that require LTU representation. More Info >>
Effective Levels to be Introduced in Credit Operations
Date: 17th Oct 2004
A new performance and reward structure called ‘Effective Levels’ will form an integral part of the business transformation programme currently taking place within Credit Operations. More Info >>
Working Hours Review
Date: 17th Oct 2004
Telephony is looking at what changes, if any, it can make to work parameters to allow a closer fit between what it sees as work demands and staff supply. More Info >>
Claims Re-engineering – New Operating Structure
Date: 17th Oct 2004
One outcome identified by the Bank’s ‘Strategic Review’ of Insurance is the need to change the way Insurance Claims are administered. More Info >>
Card Operations – Continuous Improvement Programme – ‘RISE’
Date: 17th Oct 2004
During the first week of September the Bank cascaded details of a new continuous improvement programme called RISE as part of an overall review of the Telephony function within Card Operations. More Info >>
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