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Manager Latest News
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Date: 20th Apr 2009
When LTU began its campaign against offshoring in 2000 we made clear that our opposition to moving jobs abroad was based on three main arguments:
1. Customers would not want to deal with overseas call centres;
2. The Bank should have recognised its corporate responsibility to keep jobs in the UK economy where the bulk of its customers live and work and where most of its profits are generated;
3. Generally, overseas operations would be less efficient than those centred on UK based staff.
We want the Bank to make the right decision on offshoring of its own volition, before it’s pushed into doing the right thing by the press, politicians and public opinion. And we want the Bank to demonstrate the sort of corporate social responsibility its stakeholders have a right to expect.
We will be making just that point to the Bank and we hope it will respond.
By making the move now, the Bank will not just avoid the criticism that otherwise is going to come, it will derive the benefit of massive ‘good’ media coverage at a time when it needs all the friends it can get.
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